Reservation & Cancellation PoliciesThe Brass Tacks
Reservations are required to be paid in full at the time of booking.
A $10.00 fee will be charged for each requested change to a reservation. The charge will be assessed on a per unit, per site, per change basis.
A $200.00 Security Deposit is required on all Cabin/Cottage rentals. This amount must be paid by credit card at the time of Check-In. Deposit will be released/refunded less any cleaning or damage charges within 24 hours of check-out.
***HOLIDAY AND SPECIAL EVENT RESERVATIONS ARE NON-REFUNDABLE AND INELEGIBLE FOR RAIN CHECKS. STANDARD CANCELLATION POLICIES (BELOW) DO NOT APPLY***
STANDARD CANCELLATION POLICY
If it is necessary for you to cancel your reservation, the following rules apply:
- If a cancellation is received 30 days prior to the reservation start date, a full refund will be given less a $25.00 processing fee (per unit/site being cancelled).
- If a cancellation is received 29-15 days prior to the reservation start date, a rain check will be issued less a $25.00 cancellation fee (per unit/site being cancelled).
- Cancellations received 14 days prior to the reservation start date will receive no refund or rain check and there are no changes permitted.
- Special Event and Holiday Reservations are non-changeable and non-refundable.
RAIN CHECK RULES
- Rain Checks are valid for 12 months from the cancellation date
- Re-booking is subject to availability
- May only be used once non-refundable